Galaxite Minecraft SMP Privacy Policy

Last Updated: June 15, 2025

1. Information We Collect

Galaxite SMP is committed to maintaining your privacy. We only collect the following information:

• In-Game Username: Required for account identification and server access.
• Email Address (if provided): Only if you contact us directly via email or support tickets.

We do not collect:

• Real names, addresses, or phone numbers.
• Payment details (all purchases are processed securely through Stripe, and we do not store payment information).
• IP addresses or location data (unless necessary for security purposes, such as preventing fraud or hacking attempts).

2. How We Use Your Information

The minimal data we collect is used for:

• Verifying in-game purchases and account ownership.
• Providing customer support (if you contact us).
• Enforcing server rules and security (e.g., investigating bans or exploits).

3. Data Sharing & Third Parties

• No Selling of Data: We never sell, trade, or share your information with third parties for marketing purposes.
• Stripe (Payments): All purchases are processed through Stripe, which handles payment data securely. We do not store or access your full payment details.
• Legal Compliance: We may disclose information if required by law (e.g., fraud investigations).

4. Data Retention & Security

• In-Game Usernames: Stored indefinitely unless you request deletion.
• Emails (if provided): Deleted after support inquiries are resolved unless needed for future reference.
• We implement reasonable security measures to protect your data, but no online system is 100% secure.

5. Your Rights

• Request Data Deletion: You may ask us to remove your information by contacting us.
• Opt-Out of Communications: Unsubscribe from emails (if applicable) at any time.

6. Changes to This Policy

We may update this policy as needed. Continued use of Galaxite SMP constitutes acceptance of any changes.

7. Contact Us

For privacy-related concerns, contact: galaxite@solarius.me